Customer service comparable to Sprint’s Customer Support!

Even though our favorite company Sprint hired more Customer Support reps this week, I hope I never have to talk to one again.

Well, it looks like First Market Bank hires about the same quality as Sprint (if you call it ‘quality’ even!). Ukrops (where Debs and I both started off) has a HUGE share in FMB, and so Debs had some really nice pirks tied to her account (which some banks are offering everyone now anyways).

This morning when she logged into the Online Banking tool, she noticed that CarMax or FMB decided to put her car payment in twice…with the same check number. So she decided to call customer service to find out what was going on.

Their response?

‘Im sorry, but we are really busy, and are not able to talk right now.’

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s