Im talking about a recent post made on osnews.com. The guy basically says that he doesnt want to buy a new mac, because of the new software in iLife 06 is of no use to him, the customer service sucks, and the buld quality has gone down.
One, who the hell cares you dont use GarrageBand, dont like buying music online, and really have no use for iWeb? I dont either, but still consider Apple to be one of the best hardware purchases around now. I personally LOVE all the different features of iLife, and wish there was something like this for windows. The Mac just lets you be SO productive out of the box, really.
As for customer service, I highly doubt this guy has ACTUALLY called CS before, and prob. really never used a mac back in the day where we had a multicolored apple logo. Back in the day, yeah, they sucked. But they were also REALLY nice (gave me an extra 14″ display since the cable in our old one blew on our Preforma). I mean, hell, check out Chris’s post about how much they actually rocked! And if you go into an apple store now, and a geek, the genious bar will treat you as such, and not make you feel stupid.
Lastly…build quality? When apple made Beige machines, yeah, they were still built like tanks. I honestly could STAND on my 6200 Preforma, and not have any problems. Taking that case apart was darn near impossible. Now? While I wouldnt stand on a new mac (they are just so purrdy!)…have you lifted a xserve RAID or PowerMac G5? And im not talking about weight…hardware design is out of this world, and build quality is amazing still. Yeah, a few bad batches come out here any there, but who cares. Apple just produces a whole lot more now, so of course you have a higher percentage of ‘bad’ stuff. That, and since they make PEOPLE SO MORE DARN PRODUCTIVE, you have a whole lot more people talking about it now.